Frequently Asked Questions
Find transparent answers regarding our cleaning methods, scheduling options, pricing formulas, insurance, and satisfaction guarantee.
Scheduling & Frequency
Most busy households in Pennsylvania and New Jersey choose bi-weekly cleaning (every two weeks). This strikes the ideal balance between consistent sanitization of kitchens and bathrooms while remaining budget-friendly. We also provide weekly schedules for active households with pets, and monthly maintenance refreshes. Learn more on our Recurring Maid Service page.
A Regular Clean focuses on day-to-day hygiene: sanitizing kitchen counters, scrubbing sinks and toilets, vacuuming rugs, and mopping floors. A Deep Clean is an intensive 50-point top-to-bottom reset: hand-wiping baseboards, scrubbing tile grout lines, descaling shower doors, cleaning door casings, and removing grease buildup. See the full comparison on our Comprehensive Deep Cleaning page.
No, being home is completely optional. Over 70% of our regular clients provide a front door keypad code, lockbox combination, or garage entry code. Our vetted and insured staff operates with complete discretion, locks up securely when finished, and notifies you the moment your home is spotless.
Safety, Supplies & Insurance
Yes! Co Pro Cleaning arrives fully stocked with commercial-grade HEPA-filter vacuums, fresh color-coded microfiber cloths, specialty extension dusters, and effective hospital-grade sanitizers. If you have specialty surfaces (such as unsealed natural marble) or prefer your own vacuum, we gladly accommodate your preferences.
Yes. We hold comprehensive general liability insurance policies in Pennsylvania and New Jersey. All cleaning personnel undergo background checks and rigorous training supervised by our founder, Celi Hofferman. Review our credentials on our About Us page.
We stand firmly behind our 100% Satisfaction Guarantee. If any designated area does not meet your expectations, simply notify us within 24 hours of your clean. Our team will return promptly to re-clean the specific area free of charge.
Yes! We love pets and prioritize family safety. We utilize non-toxic, eco-conscious, and pet-safe cleansers that disinfect without leaving behind harsh fumes or residue. If anyone in your home has asthma or chemical sensitivities, let us know and we will use hypoallergenic products.
Pricing & Payments
Our pricing is based on home size (number of bedrooms and bathrooms), selected service type (regular, deep, or move-in/out), and chosen frequency discount (save up to 20% on weekly schedules). You can calculate an instant estimate in seconds with our Online Quote Builder.
We accept major credit cards (Visa, MasterCard, Amex, Discover), Zelle, Venmo, electronic bank transfers, personal checks, and cash. Digital itemized receipts are issued immediately upon job completion.